Privacy Policy
Last Updated: 2025-01-03
At GitTelemetry ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the confidentiality of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you access and use our software-as-a-service (SaaS) platform ("Service"). It also explains your rights and choices regarding your personal data.
By using our Service or interacting with our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using the Service.
1. Information We Collect
We collect the following types of information in order to provide and improve our Service:
1.1 Personal Information
Personal information is data that can be used to identify you. When you create an account, subscribe to our Service, or communicate with us, we may collect the following personal data:
Account Information: Your name, email address, company name (if applicable), and other contact details.
Payment Information: Billing address, credit card information, and other payment details (processed by third-party payment providers).
Communication: Any information you provide when contacting us, such as through support requests, emails, or feedback forms.
1.2 GitHub Repository Data
- Repository details (e.g., name, description)
- Activity data (e.g., commits, pull requests)
- Contributor data (e.g., users who contribute to your repositories, contributions made)
1.3 Usage Data
We collect information about how you interact with our website and Service, including:
Device Information: IP address, browser type, operating system, device type, and geographical location.
Website Activity: Pages visited, time spent on pages, actions performed, and referring URLs.
Cookies and Tracking Technologies: As described in our Cookie Policy, we use cookies to track website activity and enhance user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:Providing and Improving the Service: To operate, maintain, and improve the Service, including generating metrics and reports based on your GitHub repositories.
Communication: To send account-related updates, notifications, and customer support communications.
Personalization: To customize your experience with the Service, including remembering your preferences and settings.
Billing and Payments: To process payments and manage your subscription to the Service.
Marketing and Promotions: To send you marketing communications about our products, features, and updates (you can opt out of marketing emails at any time).
Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to legal requests and preventing fraud.
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers that help us provide and maintain the Service. These providers may include payment processors, hosting providers, analytics services, and email marketing platforms. These service providers are only permitted to use your information for the purposes of providing services to us and are required to maintain confidentiality and security of your data.
3.2 GitHub
When you connect your GitHub account to our Service, we may share data with GitHub, including repository information and activity metrics. This data is used to provide the functionality of the Service, such as displaying repository statistics and generating reports.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you if your information is transferred or becomes subject to a different privacy policy.
3.5 Aggregated and Anonymized Data
We may share aggregated or anonymized data with third parties for research, marketing, or other purposes. This data will not personally identify you.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements. The data collected from your GitHub repositories may be retained as long as you are using the Service or until you disconnect your GitHub account from our platform.
You can request the deletion of your personal data or account at any time by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., where we are required to retain the data for legal reasons).
- Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your personal data in certain cases, such as for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your data.
If we become aware of any data breach that compromises your personal data, we will notify you as required by applicable laws.
7. International Data Transfers
As a global service, we may transfer your personal data to servers located in other countries. If your data is transferred outside the European Economic Area (EEA) or your country of residence, we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other mechanisms approved by regulatory authorities.
8. Children's Privacy
Our Service is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: [email protected]
- Website: https://gittelemetry.com
By using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.